More than a 1000 Novasep laboratory and production units (including chromatography columns, chromatography skids, solvent recycling systems and membrane systems) are installed worldwide.
To increase the life span of your system and to ensure its performance, Novasep offers the following services.
Novasep's customer service team provides on-going technical assistance and is dedicated to fulfilling your needs.

Novasep maintains an inventory of standard parts for quick delivery. Based on your process, Novasep systematically recommends a spare parts list for storage at your site.

Novasep offers service contracts that match your requirements:

Novasep has expertise in chromatography separation (from low to high pressure), in filtration membranes (equipment and systems from microfiltration to ultrafiltration, nanofiltation and reverse osmosis) and many others technologies.
This expertise includes providing a full package of customer and after sales services.
Novasep's priority is to understand your needs and to solve any issue quickly and efficiently. Novasep provides specific maintenance support accessible through a hot-line. Novasep offers both preventive and corrective maintenance at your site by our qualified technicians.
Novasep offers customized solutions to train your staff, maintain your equipment or improve your process. In addition, Novasep provides recommended spare-parts list, corrective and preventive maintenance and periodic qualification.
Novasep combines the complementary talents of chemical, electrical and automation engineers as well as chemists to design, build and service the most reliable chromatography, membrane & solvent recycling systems.
Download our brochure on PPD Services for biopharmaceuticals
Download our brochure on Customer/After Sales Services for Biopharmaceutical/ Pharmaceutical production & purification
Download our brochures for biopharmaceutical production and purification
For any question on Novasep’s purification/separation services for biopharmaceuticals, please contact us.